Shipping Policy

Annual Inventory: Shipments and returns may be temporarily delayed. We apologize for the inconvenience and are working to restore our usual processing times as quickly as possible.

From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***

For standard deliveries, Colissimo is introducing the “contactless signature” to simplify deliveries. You will receive a 6-digit code and a QR code to give to the driver so that he can hand over your parcel. When ordering, please ensure that your e-mail address and cell phone number are included. Without this, and without the transmitted code, your parcel cannot be delivered.

Shipping & Delivery for the EU

We ship to the following countries: 

*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.

Shipping & Delivery for the UK

Orders under £150:

• Standard Colissimo Post Service (4 to 7 Business Days) = £9.00
• Express DHL (3 to 4 Business Days) = £14.00

Orders over £150:

• Standard Colissimo Post Service (4 to 7 Business Days) = Free
• Express DHL (3 to 4 Business Days) = £5.00

*Estimated delivery delays once parcels have been dispatched from our warehouse. Zone 3 delivery times may be delayed (1/2 business days) due to customs.
** Bank Holiday Closures: 1/01/2025, 21/04/2025, 01/05/2025, 08/05/2025, 29/05/2025, 09/06/2025, 14/07/2025, 15/08/2025, 01/11/2025, 11/11/2025, 25/12/2025.
*** Please go to Terms and Conditions for more information.